Find answers before you order. Need a hand? Contact FIRST TIL or email firsttilsportgear@gmail.com.
What comes with the soccer set?
Each Black & Gold Soccer Set includes one jersey top and one matching pair of shorts.
How do I choose my number and size?
Choose an available option under “Set number & size” on the product page. For example, “#20 — L” means set number 20 in size Large. Check your selection before adding it to your cart.
Will I receive number 26 from the photos?
The product photos show number 26 as an example of the design. You will receive the number and size you select from the available options.
How can I get help with sizing?
If you are unsure which size to choose, contact us before ordering. Tell us which set you are considering and what sizing information you need.
Where do you ship, and what does it cost?
We currently ship within the United States. Standard shipping is $8, express shipping is $15, and standard shipping is free on orders of $60 or more. See our Shipping Policy for details.
When will my order arrive?
Orders are processed within 1–3 business days. After processing, standard delivery is estimated at 3–5 business days and express delivery at 1–2 business days. Orders are not processed or shipped on weekends or holidays. These are estimates; carrier delays can affect delivery.
How do I request a return?
Our policy allows return requests within 30 days of receiving an item, subject to the eligibility conditions and exclusions in our Return & Refund Policy. Email firsttilsportgear@gmail.com before sending anything back. Approved returns receive instructions and a return address.
What if my order is damaged, incorrect or missing?
Contact us as soon as possible with your order number and a description of the issue. Include photos when relevant so we can review what happened.